AI vs. Human Recruiters

The reason to use AI sourcing and recruiting is to replace expensive humans. And, hopefully to eliminate human error such as not understanding how to create a LinkedIn search or how to understand a complicated job description.

Really? Have you ever seriously used Chatgpt or Copilot? The only way to get the best and complete answer to a question or information is to provide 100% clear and complete information when submitting to these AI chatbots.

Example: I asked Chatgpt to analyze a bounced email to tell me why it bounced? The original response from Chatgpt set me off on a week long effort to fix a technical issue with my email set up.

After wasting a week I asked Chatgpt additional questions where it gave me information that contradicted it's original solution.

The result was 2 weeks of back and forth communication with Chatgpt to finally solve the problem.

I shared that true situation because it shows how easy it is for AI to be flawed when it comes to human communication. Imagine how this story applies to Chatgpt and other AI interpreting job descriptions, candidate resumes and all these pieces of the recruiting process that require human communication and understanding.

Here is a reality check. A smart Human job candidate can notice if they are communicating with an AI chatbot candidate sourcer. All it takes is some back and forth messaging to realize it is not a human on the other side.

An AI created Avatar version of a human recruiter is also totally noticeable.

This is especially true if a job candidate has dealt with these AI recruiting tools a few times.

Job candidates who are more in demand and thoughtful of their job search process, or if they are being outwardly recruited will have little tolerance for these AI versions of recruiters.

You know how it goes. Any mistake in the communication process that turns off a good job candidate is how to Lose Them. Same as when trying to catch a difficult fish. Any mistake results in the fish spitting out the hook and they are GONE.

AI tools can replace the technical work a human does but are a long way off from AI actually thinking and communicating like a fellow human.

If the reason to use AI is to reduce cost maybe it makes better sense to hire humans who live in a lower cost country and can work remote as a better solution.

I am talking about people whom you can effectively train to recruit and source YOUR way and train them to be expert with AI such as Chatgpt to help them understand complex job descriptions and design the best job title and key word searches.

There is the cost of a USA based employee. The cost for the nearshore remote worker. Then there is the cost of an AI sourcer or recruiter.

Yep, AI can be less expensive but if the result is losing people, like fish spitting the hook, then the AI becomes a source of loss if you really dig into the details.

Dave Fogg

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